Imam Khomeini International Airport has the honor to have included the convenience of disabled and elderly people at passenger terminal by providing special services to those passengers who may suffer from physical disabilities. A brief summary of these services are provided below for those who wish to have access to such services for their convenience.
Passengers who are able to climb aircraft stairs:
This group of passengers have the option to request wheelchairs if they need. For that purpose, they must reach out to Khahrizak Charities stationed in eastern side of the general entrance hall.
Passengers who are not able to climb the aircraft stairs:
This group of passengers should inform their travel agent or the person booking their tickets about their special conditions when booking ticket. This way, they can stipulate it in the ticket and put the passenger subject to special services in passenger terminal such as access to wheelchair and elevator when boarding the aircraft. It is noteworthy that the passengers who are subject to such services are required to reach out to management office of the terminal, located at the eastern side of exit hall, as soon as they enter the passenger terminal in order to demand above services. Imam Khomeini International Airport shall have no responsibility as to failure of travel agent to stipulate special conditions of the passenger in the ticket. This responsibility shall be on the part of travel agent .